User Terms

User Terms

Last Updated: May 5, 2025

1. Overview

1. Overview

These User Terms govern your use of our voice agent payment platform. By using our platform, you agree to these terms.

2. Your Account

2. Your Account

You must create an account to use our service


  • You are responsible for maintaining account security

  • You must provide accurate contact and business information

  • You must be at least 18 years old and legally able to enter into contracts

3. Service Usage

3. Service Usage

When using our platform, you can:


  • Configure voice agents (welcome and premium)

  • Set up payment processing for premium services

  • Monitor call analytics and payments

  • Manage voice agent settings and configurations

4. Your Responsibilities

4. Your Responsibilities

You agree to:


  • Keep your welcome and premium agents as separate instances

  • Never share your premium agent's direct number with customers

  • Ensure all premium access goes through our payment service

  • Inform your customers about payment terms before transfer

  • Handle customer inquiries related to your services

5. Payments and Fees

5. Payments and Fees

We process payments through Stripe


  • We charge a fee on successful transactions as outlined in your plan

  • You receive the remainder of payments after our fees

  • Payouts are processed according to the schedule in your plan

  • You are responsible for any taxes on your earnings

6. Security Requirements

6. Security Requirements

You must:


  • Keep your SIP URI and credentials secure

  • Promptly report any security concerns

  • Never share access credentials with unauthorized parties

  • Follow security best practices

  • Update your contact information if it changes

7. Content Guidelines

7. Content Guidelines

Your voice agents must not:


  • Engage in misleading or deceptive practices

  • Promote illegal activities

  • Process payments for prohibited goods or services

  • Harass or discriminate against users

  • Misrepresent your services or pricing

8. Term and Termination

8. Term and Termination

You may cancel your account at any time


  • We may suspend or terminate your account for violations of these terms

  • Upon termination, you must stop using our services

  • Fees already paid are non-refundable

9. Changes to Terms

9. Changes to Terms

We may update these terms at any time. Continued use after changes constitutes acceptance of the new terms.

10. Contact Us

10. Contact Us

If you have questions about these terms, please contact us at:


  • Email: support@voiceagentpayments.com

  • Website: www.voiceagentpayments.com


By using our platform, you confirm that you have read, understood, and agree to these User Terms.

  1. Safe Payments. All rights reserved.

  1. Safe Payments. All rights reserved.

  1. Safe Payments. All rights reserved.

  1. Safe Payments. All rights reserved.