Terms of Service

Terms of Service

Last Updated: May 5, 2025

1. Agreement to Terms

1. Agreement to Terms

By using our voice agent payment platform ("Service"), you agree to these Terms of Service. If you disagree with any part, you may not use our Service.

2. Service Description

2. Service Description

Our platform allows businesses to:


* Route calls between free and premium voice agents

* Process payments for premium voice services

* Monitor usage and analytics

* Manage voice agent configurations

3. Your Account

3. Your Account

You are responsible for:


* Maintaining account security

* Providing accurate information

* Keeping credentials confidential

* Securing your SIP URIs and API keys

* Promptly reporting unauthorized access

4. Payment Terms

4. Payment Terms

* We retain a percentage of processed payments

* All platform fees are non-refundable

* Payment processing is handled through Stripe

* We do not store credit card information

* Payouts follow the schedule specified in your plan

5. Your Responsibilities

5. Your Responsibilities

You agree to:


  • Use the Service lawfully

  • Keep premium agent numbers confidential

  • Clearly disclose payment terms to your customers

  • Follow payment industry standards

  • Comply with all applicable laws

6. Prohibited Uses

6. Prohibited Uses

You may not use the Service for:


  • Illegal activities

  • Fraudulent transactions

  • Harassment or abuse

  • Unauthorized payment collection

  • Violation of third-party rights

7. Service Availability

7. Service Availability

We strive to maintain 99% uptime


  • We schedule maintenance during off-peak hours

  • Some system components rely on third-party providers

  • We are not liable for third-party service disruptions

8. Intellectual Property

8. Intellectual Property

We own all rights to our platform and technology


  • You own your business data and customer relationships

  • You grant us limited rights to process your data as needed for the Service

9. Privacy and Data

9. Privacy and Data

We collect and process data as described in our Privacy Policy


  • We use industry-standard security measures

  • Customer payment information is processed securely through Stripe

10. Termination

10. Termination

Either party may terminate with notice


  • You must cease using all APIs upon termination

  • Outstanding fees remain payable after termination

  • We may suspend service for violations of these terms

11. Disclaimer of Warranties

11. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, express or implied.

12. Limitation of Liability

12. Limitation of Liability

Our liability is limited to the fees paid by you in the previous month or $500, whichever is less.

13. Changes to Terms

13. Changes to Terms

We may update these terms at any time. Continued use of the Service after changes constitutes acceptance.

14. Contact Information

14. Contact Information

For questions about these Terms:

  • Email: support@voiceagentpayments.com

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

  1. Safe Payments. All rights reserved.

  1. Safe Payments. All rights reserved.